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Terms of service

These terms apply to every hunt ordered on fetchly.ch. The provider is Amana Mobility, Pfändwiesenstrasse 15, 8152 Opfikon, Switzerland — see the imprint.

What you order

A hunt is a one-off research service. Fetchly searches Swiss second-hand marketplaces for the item you describe and emails you a report with ranked finds, the price compared to the Swiss market, seller checks and, on paid tiers, ready-to-send seller messages.

Fetchly is not a shop and not a middleman. You buy from the seller directly, on their platform and under their conditions. Fetchly is not a party to that purchase.

Delivery

Your report is emailed to the address you give at checkout, normally within 30 minutes at most. You always receive an email — including when no listing is good enough to recommend, which is a valid result of the service.

Prices and payment

Prices are shown in Swiss francs and are final. Amana Mobility is not VAT-registered, so no VAT is added. Each hunt is a single payment; there is no subscription and nothing renews.

Card payments are processed by Stripe. Fetchly never sees or stores your card details.

Refunds and cancellation

If you are not happy with your report, write to hello@fetchly.ch and we refund you. We do not ask for a reason.

Because the hunt starts immediately after payment and is delivered digitally, the statutory right of withdrawal lapses once the report is sent. Our refund promise above applies regardless.

Accuracy

Listings, prices and seller information are taken from public marketplace pages at the moment of the hunt and can change or disappear at any time. Price estimates, including auction end-price estimates, are informed estimates, not guarantees. Always check the listing yourself before you pay a seller.

Fair use

One free hunt per email address per day. Fetchly may decline or refund requests that are automated, abusive, or aimed at illegal items.

Applicable law

Swiss law applies. Place of jurisdiction is Opfikon, Zürich.