Privacy policy

Only what a hunt needs: the item description and criteria you enter, your email address, the tier you chose, the payment status, and the report we produced for you. We do not ask for a name, a postal address or a phone number.

If you send feedback, we store your anonymous message, the page it came from, the page language and, on the order confirmation page, its payment reference. We do not attach your email address to feedback.

To run your hunt, to email you the report, to answer support questions and to handle refunds, and to keep the records Swiss bookkeeping rules require for paid orders.

Stripe, card payments. Fetchly never receives your card number.

Lovable Cloud, hosting, database and email delivery of your report.

The AI browsing service that performs the search receives your item description, never your email address.

Free hunts and their reports are deleted after 90 days. Paid orders are kept for ten years because Swiss accounting rules require it; the report content is deleted after 12 months.

We only email you about the hunt you ordered. No newsletter, no advertising, no sharing or selling of your address.

If you arrive from one of our Google ads and you are outside Switzerland and Europe, a Google measurement tag tells us whether the click led to a hunt or a purchase. For visitors in Switzerland and Europe this tag stays off entirely: Google receives nothing about your visit. Details about how Google handles such data: Google's privacy information for business sites.

Write to hello@fetchly.ch to receive a copy of your data, correct it, or have it deleted. We answer within 1-2 working days.